Her Toys Min

Whisper Us –
Warranty Policy

Warranty Policy

Our Commitment to Quality & Satisfaction

We collect the following types of iAt Whisper Us, we stand by the quality of our products. We offer a limited warranty to ensure your confidence in every purchase. Please read the details below to understand our coverage, claims process, and exclusions.nformation when you interact with our website:

1. Warranty Coverage

Our products come with a [6-month / 1-year] limited warranty from the date of purchase. This warranty covers:
✔ Manufacturing defects 

✔ Material or workmanship flaws 

✔ Electronic malfunctions (if applicable)
If your product has an issue due to a manufacturing defect, we will replace it free of charge.

2. What’s Not Covered?

Our warranty does NOT cover:

❌ Normal wear and tear (e.g., fading, minor scratches, etc.)

❌ Damage caused by improper use, accidents, or neglect

❌ Products modified or altered after purchase

❌ Issues due to lack of proper cleaning and maintenance

❌ Damage caused by water exposure (unless stated as waterproof)

3. How to Make a Warranty Claim

If you experience an issue covered by our warranty, follow these steps

  • Contact Us – Email support@whisperus.com with your order number and a brief description of the issue.
  • Provide Proof – Attach clear photos or videos of the defect.
  • Approval & Replacement – If your claim is approved, we will send a replacement product at no extra cost.

Note: We do not offer refunds under the warranty—only replacements for defective items.

4. Important Notes

  • Warranty claims must be made within the coverage period from the original purchase date.
  • The replacement item may be the same model or an equivalent product if the original is out of stock.
  • We may request the return of the defective item before sending a replacement.

5. Need Assistance?

We’re here to help! If you have questions about your product’s warranty, feel free to reach out:


📧 Email: support@whisperus.com

📞 Phone: [Your Contact Number]